Privacy Policy

Last updated: 2026-05-30

1. Information We Collect

We collect personal information such as your name, email address, billing address, and payment information when you register for an account or purchase our services. We also collect server logs, IP addresses, and usage data to maintain and secure our infrastructure.

2. How We Use Your Information

Your information is used to provide, maintain, and improve our services, process transactions, send billing notices, and communicate with you about your account. We may also use non-personally identifiable data for analytics purposes.

3. Data Protection and Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure.

4. Third-Party Sharing

We do not sell your personal data. We may share necessary information with trusted third-party service providers (such as payment processors) strictly for the purpose of operating our business and providing you with our services.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact our support team through the Client Portal.

6. AI-Powered Support and Analytics

We utilize Artificial Intelligence (AI) technologies within our game server panels to offer free, automated support and to provide insights into your server's performance. By using these features, you acknowledge that server performance metrics, error logs, and support queries may be processed by our AI systems to generate troubleshooting steps, performance optimization suggestions, and support responses. This data is used strictly for improving your service experience and is not used to train public AI models.