Privacy Policy

Last updated: 2026-08-02

1. Information We Collect

We collect personal information such as your name, email address, billing address, and payment information when you register for an account or purchase our services. We also collect server logs, IP addresses, and usage data to maintain and secure our infrastructure.

2. How We Use Your Information

Your information is used to provide, maintain, and improve our services, process transactions, send billing notices, and communicate with you about your account. We may also use non-personally identifiable data for analytics purposes.

3. Data Protection and Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure.

4. Third-Party Sharing

We do not sell your personal data. We may share necessary information with trusted third-party service providers (such as payment processors) strictly for the purpose of operating our business and providing you with our services.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact our support team through the Client Portal.

6. AI-Powered Tools, Web Builder, and Analytics

We utilize Artificial Intelligence (AI) technologies across our services—including automated support systems, server performance analytics within game server panels, and our AI Website Builder for web hosting clients. By using these features, you acknowledge and agree that prompts, website design inputs, server metrics, error logs, and support queries may be processed by our AI systems to generate troubleshooting guidance, performance suggestions, website components, and support responses. This data is processed strictly to deliver and improve your service experience and is not used to train public AI models.